Summary of Team Skills |
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Within the three team processes (inclusion, synergy and integration) there are nine critical team member skills. Note that it is necessary not only that the skills are expressed but also that other team members perceive these attributes as present. These skills are in a hierarchy; i.e. Listen and Support must be present before and takes priority over Fight Fair.
”Listen and Support” runs contrary to the American norm of “Talk and Convince”. “Active Listening” is a prerequisite but also working at finding something one can support is essential.
Disagreement is good when it results in new ideas, approaches and testing. Fighting need not mean physically damaging another. Rather it means standing up for what you know and feel.
Everyone on the team is important, critical and truly essential. All must be valued regardless of tenure, skills, and power.
It seems obvious but teams rarely prioritize what needs doing much less following these priorities.
Resources can be human, tangible and intangible. Teams must inventory what resources are important to them, maintain them and discard those not needed.
Who writes the minutes, for example? This apparantly lowly task is, in fact, one of the most important for he who writes the history is in control for if it is not written down, it doesn’t exist.
How do you know where the team is performing? It can be objectively measured, classified, provided targetted training and improvement tracked.
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